At KingCryptoTrade.com, customer satisfaction is important to us. However, due to the nature of our services, the following refund policy applies:
All sales are final. Due to the delivery of digital products and software services, once an order has been fulfilled, it cannot be refunded.
Refunds will only be granted in the following exceptional cases:
- A duplicate transaction occurred due to a technical error.
- The product delivered does not match the description or intended functionality, and support was unable to resolve the issue.
To submit a refund request, please contact our support team at support@kingcryptotrade.com within 14 days of the purchase date. Please provide a detailed explanation of your situation.
Once approved, refunds will be processed within 7-10 business days to the original payment method.